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Words We Live By
"To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity."
"Live by the creed that a strong work ethic, playing by the rules, and doing things the right way will bring about opportunities for success and, ultimately, happiness."
"One of the deep secrets of life is that all that is really worth doing is what we do for others."
"There are no traffic jams along the extra mile."
"A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so."